At www.broguey.shop, we prioritize swift and secure delivery of your orders. Our team processes all purchases within 1-2 business days, ensuring your carefully selected items are promptly prepared for shipment. Whether you're shopping for performance-driven footwear or versatile everyday styles, each product is meticulously packaged to withstand transit challenges. We partner with trusted carriers to maintain reliability from our warehouse to your doorstep.

Processing typically concludes within 48 hours of order confirmation, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (up to $9,999)

Currently serving customers across North America, the European Union, and select Asian countries. Unfortunately, we cannot ship to remote islands, military bases (APO/FPO), or regions with complex import restrictions. During checkout, our system automatically verifies address eligibility. For specific country inquiries, please contact our support team before placing your order.

Within 24 hours of shipment, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window

Track progress directly through the carrier's portal or via your account dashboard. Notifications are sent at key milestones including dispatch, customs clearance (if applicable), and out-for-delivery status.

While rare, unforeseen delays may occur due to weather events, customs inspections, or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, please contact [email protected] with your order number. For lost shipments, we initiate carrier investigations after 15 business days and provide replacement options when available.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary based on product category and declared value. We recommend consulting your national customs office for estimation tools. Note that www.broguey.shop cannot prepay or reimburse these third-party fees.